- Shipping & Returns
Shipping & Returns
We can ship to virtually any address in the world.
Domestic - There is a flat rate shipping fee of $10.00 for orders below $150 unless product specifies otherwise.
Spend over $150 and it's FREE shipping anywhere in Australia unless product specifies otherwise.
International - The flat rate for International orders is $25.00 for orders under $300 AUD.
Spend over $300 AUD and it's FREE shipping anywhere in the world!
Discretion - We ship all orders discreetly, with only a P.O Box on the back of the item.
Courier - If you provide a business address we can use a courier which will get your order to you quicker, otherwise we'll use Australia Post for all orders shipping to a residential address.
Packaging - We may remove the product from its original packaging, and when possible, flatten it and send it with the item you've purchased to make it cost effective to ship both locally and internationally, i hope you understand our reasoning behind this. In most instances this won't be required - it's only for overly large items that don't fit in standard packaging.
Once your order leaves us and you are advised of the tracking number, we're at the mercy of the shippers tracking information. Please check their website for expected delivery times. We'll do everything possible to assist and make sure you get the goods you've bought!
We will always try to deliver our products to you as quickly as possible however since most of our leather items are handmade by us, please be patient. Bespoke items can take up to 4 weeks to create.
If the goods you receive are found to be damaged or defective, these may be returned to us within 14 days, in the original packaging, for replacement.
Before sending any goods back, please contact us so we know to look out for it. We take great care when packaging your order so we ask you do the same when returning anything to us.
Our return address is:Sax LeatherPO Box 212Gumeracha SA 5233
Bespoke items, including made to measure, are non-returnable and non-refundable so please consider your custom made items carefully.
For health reasons, Insertable Toys (e.g. Dildos, Butt Plugs Vibrators & Gags), Cock & Ball Toys, Medical Toys, Bras and Underwear (both Mens and Womens) will not be exchanged, as these products cannot be resold for hygiene reasons.
Our customers health and well-being is paramount to us and it is deemed that once a product has been received by our customer, it is used. Please choose carefully.
You can cancel your order within 24 hours of order placement. Please call or email us to do so.